Troubleshooting & Reference · Article 7.1
Glossary
Every domain term in the Clozo wiki, with a plain-language definition, the native-language reference where relevant, and links to the articles that use the term.
Most terms in this glossary appear as <Glossary> tooltips throughout the wiki — hover or tap and you get a 1-2 sentence definition inline. This page is the canonical long-form: every term defined, every term searchable with Cmd+F, every term anchor-linked so you can share /help/glossary#term-eidas directly with someone who needs it.
Terms are listed strictly alphabetically. Acronyms appear at their letter (eIDAS at E, GDPR at G). Where multiple national-language terms map to one concept, the entry lives at the most-recognised English form with cross-references.
Keep reading
Compliance
GDPR: what Clozo stores about you, why, and for how long
Clozo runs 13 distinct processing activities under GDPR Art. 30. Each one has a documented purpose, a lawful basis under Art. 6(1), a recipient list, and a retention window. This article is the user-facing summary of our Records of Processing Activities.
Compliance
eIDAS: what makes a Clozo signature legally binding in the EU
EU Regulation 910/2014 (eIDAS) defines three signature levels and gives each a clear legal weight. Clozo issues an Advanced Electronic Signature (AES) under Art. 3(11) — equivalent to a handwritten signature for almost all freelancer contracts.
Compliance
EU VAT compliance: Art. 226, OSS, reverse charge, B2C distance sales
The EU VAT Directive (2006/112/EC) sets the rules every Clozo invoice meets by design — mandatory fields under Art. 226, place-of-supply under Art. 44–58, OSS for cross-border B2C, and reverse charge for B2B intra-community services.
Compliance
10-year retention: GoBD §147 AO and its EU equivalents
Tax-relevant documents — invoices, receipts, signed agreements, payment records — must be available to a tax-office inspector for ten years. Clozo enforces this server-side across every EU jurisdiction.
Proposals & Invoices
The three documents: Proposal, Service Agreement, and the signed PDF
A signed Clozo proposal produces three legal artefacts: the Proposal PDF (the offer), the Service Agreement (the binding contract), and a stored audit trail. Each plays a different legal role under EU contract law and eIDAS Reg. 910/2014.